Skip to Site Navigation | Skip to Content

PikePass online updating eases agency's job

PikePass online updating eases agency's job

and Tulsa World
Thursday, July 09, 2009
7/9/2009 4:33:14 AM

OKLAHOMA CITY — Allowing PikePass account holders to update their vehicle tag information online is significantly cutting the number of telephone calls for assistance to the Oklahoma Turnpike Authority, which was swamped last month when $25 violation notices were sent out.

PikePass customers may now open an account online without having to call the authority's office. They will assign themselves a four-digit code and can sign on anytime to update information on their tags, credit card to be billed or change of address.

"That's been a huge step, to eliminate that call in for the access code," authority spokesman Jack Damrill said Wednesday.

Last month, the authority sent out nearly six times the normal number of automatic violation notices to active account holders whose PikePasses had been misread and their vehicle tag numbers had changed.

The Oklahoma Tax Commission issued new license tags this year and, in most cases, the tag numbers were new also.

PikePass customers whose devices weren't recorded correctly likely received a $25 violation notice because their information did not match the new tag numbers.

"We're pretty much back to normal," Damrill said. "Our call volume is still kind of high and they're still working with a lot of people, but for the most part we've taken steps to get everything back to normal."

The authority also is working on a database with the Tax Commission to update tag information.

"It was tough on us for awhile, but people actually became vigilant and actually started calling us just to update their information," Damrill said. "We actually had more people call than we actually had violations. It really helped us update a lot of people's information."

The authority has suspended its system that automatically sends violation notices, he said.

For now, the authority has gone to a manual system to check the violations with account holder information.

12 comments (Add your own)

1. Officer Randy Jones wrote:
To OTA: I am an Officer for the Eastern Shawnee Tribal Police, I was given the task, to find out what I needed to do to get all of the patrol vehicles up to date with pikepasses. There are 10 units that we have, we have three of the old tan pikepass. Thank you for your time, I have also called and given my # 918-533-7860

Thu, July 28, 2011 @ 2:45 PM

2. JeaImisse wrote:
Zithromax How Quickly Does It Work [url=][/url] Levitra Schmelztabletten

Thu, February 21, 2019 @ 1:44 PM

3. JeaImisse wrote:
Levaquin 750mg Internet Pyridium Purchasing Worldwide With Free Shipping [url=]cialis prices[/url] Closest Thing To Levitra

Mon, March 11, 2019 @ 5:36 AM

4. JeaImisse wrote:
Levaquin 750mg Internet Pyridium Purchasing Worldwide With Free Shipping [url=]cialis prices[/url] Closest Thing To Levitra

Mon, March 11, 2019 @ 5:36 AM

5. wrote:
It's fantastic that you are getting thoughts from this
article as well as from our discussion made here.

Sat, March 30, 2019 @ 12:38 AM

6. wrote:
Do you have a spam issue on this blog; I also am a blogger, and I was curious about your
situation; we have created some nice practices and we are looking to swap techniques with others, please shoot me an e-mail if interested.

Tue, April 2, 2019 @ 10:26 AM

7. wrote:
Yes! Finally someone writes about minecraft.

Sat, April 6, 2019 @ 6:55 AM

8. wrote:
I got this web site from my pal who shared with me
concerning this web site and at the moment this time I am browsing this web site and reading very informative
articles or reviews at this place.

Sun, April 7, 2019 @ 7:56 AM

9. wrote:
It's really a great and helpful piece of info. I'm happy that you simply shared this helpful info with us.
Please stay us up to date like this. Thank you for sharing.

Wed, April 10, 2019 @ 2:10 AM

10. wrote:
Good day! I know this is somewhat off topic but
I was wondering which blog platform are you using for this site?
I'm getting tired of Wordpress because I've had problems with hackers and I'm looking at alternatives for another platform.

I would be great if you could point me in the direction of a good platform.

Sun, May 12, 2019 @ 8:33 AM

11. wrote:
Greetings! Quick question that's entirely
off topic. Do you know how to make your site mobile friendly?
My website looks weird when browsing from my iphone.
I'm trying to find a template or plugin that might be able to resolve this issue.
If you have any suggestions, please share. With thanks!

Thu, July 18, 2019 @ 3:13 PM

12. wrote:
Hi, everything is going sound here and ofcourse every one
is sharing information, that's in fact fine, keep up writing.

Wed, July 31, 2019 @ 4:26 AM

Add a New Comment


Comment Guidelines: No HTML is allowed. Off-topic or inappropriate comments will be edited or deleted. Thanks.