T.R.U.S.T.
Feb 2, 20211 min
Route Fifty
By Devang Patel, Barry Pelletteri and Gene Conti
FEBRUARY 2, 2021
COMMENTARY | The Covid-19 pandemic sped up the adoption of cashless toll payments in some states. But more progress is needed to take full advantage of the technology.
Lower traffic volumes during the early days of the coronavirus pandemic presented a perfect window for some states to install cashless tolling technology while causing only minimal disruptions on their roadways. Doing so offered benefits to both drivers and tollbooth operators wary of catching or spreading the virus through person-to-person exchanges of cash.
Despite that opportunity, some toll agencies have returned to cash payments. Unfortunately, this is a persistent pattern. Even with various types of electronic toll collection systems in existence for decades, completely cashless tolls have never become the norm. It’s time to change this so that drivers, road workers and government agencies can reap the benefits of true cashless tolls.
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